Gan78 Privacy Policy – Protection of Your Personal Data

1. Introduction

Welcome to the gan78 Privacy Policy. At gan78.win, our members' privacy is more than a legal obligation — it is the foundation of trust we build with you. This policy outlines how we collect, store, process, and protect your personal information when you use our online gaming platform.

By registering as a gan78 member or accessing any section of this site, you agree to the terms set out in this policy. We encourage you to read this content carefully so you fully understand how your data is handled.

Gan78 operates in accordance with international data protection standards and complies with all regulations governing the protection of personal information. We continually review our data management practices to ensure they remain relevant, secure, and transparent.

2. Information We Collect

Gan78 collects various types of information depending on how you interact with our platform. This information is divided into two main categories:

Information you provide directly:

• Full name, email address, and mobile number upon account registration
• Date of birth for age verification purposes (KYC)
• Identity card or passport information as part of the identity verification process
• Payment method details such as bank account numbers or digital wallets used for deposits and withdrawals
• Personal preferences and account settings you have configured yourself

Information collected automatically:

• IP address, device type, operating system, and browser version
• Game session data including login times, game types played, and betting records
• Country-level geolocation information based on IP address
• Platform activity logs for security and fraud detection purposes

All data collection is carried out on the basis of legitimate service necessity and in compliance with data minimisation principles.

3. How We Use Your Information

Your personal data is used responsibly and only for specified purposes. gan78 uses your information to:

• Managing your account – allows you to login, update your profile and access all platform features.
• Processing financial transactions – verifies deposits, processes withdrawals and maintains accurate transaction records.
• Conducting the KYC process – ensures all members are verified individuals who meet the minimum age requirement.
• Improving user experience – analyses usage patterns to improve the interface and introduce more relevant features.
• Sending platform communications – technical notices, account updates, promotional alerts and marketing materials (subject to your preferences).
• Detecting and preventing fraud – monitors suspicious activity to protect your account and the integrity of the platform.
• Complying with legal obligations – fulfils applicable regulatory reporting and oversight requirements.

We do not use your data to make automated decisions that could materially affect your rights without human review.

4. Data Security and Protection

The security of your personal information is gan78's top priority. We implement multiple layers of technical and organisational security controls to protect your data from unauthorised access, disclosure, alteration, or destruction.

• 256-bit SSL/TLS Encryption for all data transmitted between your device and gan78 servers
• Static data encryption (AES-256) for sensitive information stored in our databases
• Two-factor authentication (2FA) available to protect your account from unauthorised access
• 24/7 Security Monitoring by our internal cybersecurity team and through regular audits by independent third parties
• Role-based access control ensuring that only authorised personnel can access sensitive data
• Encrypted data backups to ensure data recovery in the event of a system disruption

While we take all reasonable precautions, no digital system can be guaranteed 100% secure. We encourage you to use a strong password and never share your login credentials with anyone.

5. Sharing Information with Third Parties

Gan78 does not sell, rent, or transfer your personal information to third parties for their marketing purposes. However, in certain circumstances, your information may be shared with:

• Payment service providers – payment gateways, banks and digital wallet providers that process your transactions. They only receive the data necessary to complete the payment.
• Game service providers – game provider partners who deliver game content to our platform and may receive basic game session data.
• Technical support service providers – companies that help us manage IT infrastructure, analytics and platform functions. They are bound by strict confidentiality agreements.
• Regulatory authorities and law enforcement agencies – when required by law or a valid court order.

Every third party that works with us is required to uphold data protection standards equivalent to gan78's own practices and is not permitted to use your data for any purpose other than what has been agreed upon.

6. Cookies and Tracking Technologies

Gan78 uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our site.

• Essential Cookies – required for core website functions such as login sessions and security. Cannot be disabled.
• Performance Cookies – collects information about how you use our site (pages visited, time on page) to help us improve the user experience.
• Functional Cookies – saves your preferences such as language, region and display settings so you don't need to reconfigure them each time.
• Analytics Cookies – helps us understand website traffic and usage patterns in aggregate, anonymised form.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

7. Your Rights as a Data Subject

As a gan78 member, you have the following rights regarding your personal data:

• Right of Access – you have the right to request a copy of the personal information we hold about you at any time.
• Right to Rectification – if any of your information is inaccurate or out of date, you may request that we update it.
• Right to Erasure – under certain circumstances, you may request that we delete your personal data, subject to legal obligations that require us to retain certain records.
• Right to Restriction of Processing – you may ask us to restrict how we process your data in certain circumstances.
• Right to Data Portability – you may request your data in a machine-readable format for transfer to another service provider.
• Right to Object – you may object to the processing of your data for direct marketing purposes at any time.

To exercise any of these rights, please contact our privacy team through the channels available in the Contact Us section. We will process your request within 30 business days.

8. Data Retention Period

Gan78 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.

• Active account data – retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
• Financial transaction records – retained for a minimum of 7 years in accordance with financial and tax regulatory requirements.
• Security logs – retained for 12 months for investigation and fraud detection purposes.
• Customer communication data – retained for 3 years for customer service reference.
• Cookie data – expires according to cookie type, ranging from the current session up to a maximum of 24 months.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be associated with you.

9. Changes to This Privacy Policy

Gan78 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes are made, we will:

• By displaying a prominent notice on the gan78.win homepage at least 14 days before the changes take effect
• Sending notifications via email to the address registered with your account
• Updating the "Last Updated" date at the top of this policy

Your continued use of the gan78 platform after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the gan78 privacy team is ready to assist you.

You can reach us via:

• Privacy Email: [email protected]
• Live Support: Via the live chat feature on the gan78 platform
• Mailing Address: Data Privacy Division, gan78.win

We aim to respond to all privacy-related enquiries within 5 business days. For more complex data rights requests, processing may take up to 30 business days.

By continuing to use the gan78 platform, you confirm that you have read and understood this Privacy Policy and agree to how we manage your personal data.